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WooCommerce fix

Store broken? We fix it.

Checkout failing right when traffic spikes? Payments breaking? Products not showing? Store crawling? Send us the URL and what is happening. We look at it for free within an hour and fix at a fixed price.

Get free diagnosis See how it works
Free diagnosis We replicate the issue and identify the root cause before quoting.
Fixed pricing You see the price and scope before we touch anything.
Money-back If we cannot fix it within scope, you do not pay.
Tested at scale We have handled stores from 10 to 10,000 daily orders.

If your store is doing one of these, every hour costs you orders.

Store problems compound. A broken checkout leaks revenue. A slow product page kills conversions. The situations below are what we see most often. If yours is not on the list, send the details and we will say straight whether we can help.

Checkout fails or hangs

Customers reach payment and nothing happens. Empty cart, error pages, infinite spinners. We trace the failure path and fix the cause, which is usually a plugin or theme conflict.

Payment gateway errors

Stripe, PayPal, Klarna, Vipps failing or showing strange errors. We diagnose whether it is configuration, plugin version, or gateway-side, then resolve accordingly.

Products not displaying correctly

Stock counts wrong, variations broken, prices not updating, images missing. We find the data or template issue and fix it without breaking other products.

Store is painfully slow

Pages taking 8+ seconds, admin sluggish, search timing out. We profile to find the real bottleneck, then fix it. Not just install another caching plugin.

Cart or coupon bugs

Items disappearing from cart, coupon codes failing, discounts calculating wrong, shipping not updating. We trace the cart logic and resolve.

Emails not sending

Order confirmations, shipping notifications, password resets not arriving. Usually a deliverability or SMTP issue. We fix it and confirm with test orders.

WooCommerce is what we work on, not a side capability.

Most agencies treat WooCommerce as "WordPress plus an extra plugin." It is more than that. Getting store-specific work wrong costs you revenue every day.

A failed checkout is not the same kind of problem as a failed blog page. Order data integrity, payment gateway sequencing, inventory consistency, tax calculations: each has its own rules. We work on these every day, not as a side specialty.
We do not look at your screenshots and guess. We reproduce the issue on your store (or a staging copy) so we know what is actually happening before quoting. Diagnosis is free.
Store problems spiral when billed hourly. The diagnostic time alone can run hundreds of euros before any real work happens. We quote a fixed price after the free diagnosis, so you know the cost before approving the work.
If we cannot resolve the issue we agreed to fix, you do not pay. Scope is in writing before work starts.
No plugin we like to push, no preferred host. Whatever theme, plugins, and hosting you run, we work with that. We only recommend changes when something is actively causing your problem.
How a store fix works

How a store fix actually goes.

No hourly billing, no scope creep, no email vanishing into a queue. Four steps from your first message to a working store:

  1. 01

    You describe the problem

    Use the contact form or email us. Send the URL, what is happening, and any error messages. Bonus if you can describe steps to reproduce.

  2. 02

    We diagnose — free

    A real person looks within an hour (during business hours), reproduces the issue, identifies the root cause, and quotes a fixed price. No charge for this part.

  3. 03

    You approve the fix

    You see the price and scope. Say yes and we start. Say no and you keep the diagnosis. No invoice either way.

  4. 04

    We fix it, test with real orders, prove it

    We resolve the issue and run test orders to confirm it holds. We show you exactly what changed and hand back full access.

No fix, no fee. In writing.

Three tiers for three sizes of store problem.

Most WooCommerce issues fall into one of three scope ranges. The free diagnosis tells us which one yours fits. Launch offer: 20% off your first fix.

Quick Fix

Single store issue
From € 229
  • One isolated store problem
  • Clear diagnosis, clear quote
  • Most fixes ship same day
  • Backup taken before deployment
  • Test orders to confirm
  • 14 days of recurrence support
Get free diagnosis
Most chosen

Multi-Issue

Several related store problems
From € 549
  • Up to 5 related issues
  • Full checkout flow review
  • Performance check included
  • Payment gateway review
  • 30 days of recurrence support
  • Prevention recommendations
Get free diagnosis

Emergency

Store down or losing orders
From € 349
  • Store down or unreachable
  • Checkout completely broken
  • Payment gateway failing
  • Priority response
  • Same-day work always
  • Post-incident review
Get free diagnosis

All prices in EUR, exclusive of VAT. Diagnosis is always free. Launch offer (20% off first fix) applies to new clients only, one-time, valid through Q3 2026.

Common questions from store owners.

Emergency cases get prioritized. Store-down or checkout-broken situations usually get triaged within 30 minutes during business hours. The fix itself depends on the cause, but most checkout issues ship the same day.
It depends on the issue, which is why the diagnosis comes first. Once we have found the cause, you get a fixed price for the fix before any work starts. No hourly meter, and the price does not move unless the scope changes with your approval.
For diagnosis, the URL and your description are usually enough. To apply the fix, you give us temporary admin access once you approve the quote, we do the work, and you revoke it when we are done. We do not keep access to your store beyond the engagement, which matters more than usual when payment and customer data are involved.
Yes. Stripe, PayPal, Klarna, Vipps, Mollie, and the major gateways are all part of our normal work. We also handle custom gateway plugins. If the issue is on the gateway side rather than in your store, we will tell you so honestly, so you know who to contact.
Usually it is something on the site (theme, plugins, queries, images) before it is the host. We profile to find the actual bottleneck. If the host really is the problem, we tell you and recommend alternatives. We do not push hosting we have a kickback from.
Almost never. Rebuilding a WooCommerce store from scratch is a months-long project that usually creates new problems rather than solving existing ones. Fixing what you have is faster, cheaper, and lower risk. After the fix, a WooCommerce care plan keeps it healthy.
Often yes. WooCommerce stores order data in WordPress\'s database with reasonable redundancy, so we can usually reconstruct missing or corrupted order data from backups, server logs, and payment gateway records. Send us the situation and we will tell you what is recoverable.
Yes. WooCommerce runs on WordPress. For non-store WordPress fixes, see our WordPress fix service.
We offer monthly care plans built specifically for WooCommerce stores: checkout health monitoring, payment gateway uptime, performance tracking, security updates. Many stores we fix end up on a care plan afterward. See WooCommerce care plans.
Stores collect payment and customer data, which makes them targets. If you have never had a security review, or you have had any suspicious activity, see our WooCommerce store audit. It is a one-time review that surfaces what is at risk before someone exploits it.
Free diagnosis

Every hour this is broken is orders you are not getting.

Send us the URL. We diagnose within an hour during business hours. No charge for that part. Launch offer: 20% off your first fix.

Get free diagnosis See care plans

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